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  1. Sales & Returns

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Sales & Returns Policy

Refund & Returns


Generally all sales are final and no refunds are allowed. If you have an issue with your subscription or an item purchased raise a ticket in the support system. We will fairly address any issues that you have with your purchase.

Chargebacks


If you or your payment processor (ie Bank, PayPal etc) reverse a payment with or without your permission we will take action against you depending on the item you purchased. In the case of subscriptions or the DVD Compendium your access will be terminated and you will be banned from any further interaction with the Razorback Railway. In the case of other items you may expect us to report the matter to law enforcement for action as fraud.

Reinstatement


Chargebacks incur costs and cause Razorback Railway to receive negative status. In order to reinstate your account and settle a chargeback you will be required to repay the chargeback plus $50 to cover the fees and time involved in processing.
Copyright © Razorback Railway® & the Jenolan Group All Rights Reserved.
All Trademarks and Registered Names remain held by their respective owners.
Razorback Railway® and the Razorback Logo are Trade Marks Registered to Larry Lewis. NSW Business Registration number: BN98295157
Any opinions expressed by authors on this board are entirely their own and are not to be construed to be official RBR policy or opinion.
Access to RBR is subject to our Privacy Policy and Code of Conduct. Purchases are subject to our Sales & Refund Policy
Razorback Railway Activities are rail road simulations as sessions for Auran/N3V Trainz TS12 … Visit RBR and drive real Trains.
  1. Sales & Returns